Thank you for purchasing our courses and services!
We strive to provide top-notch content and excellent learning experiences.
However, if for any reason you are not satisfied with your purchase, please read our refund and returns policy below.
1. Refunds for Courses and Services
We offer a 30-day money-back guarantee for all of our online courses and services. If you are not satisfied with the course content or feel that it does not meet your expectations, you can request a full refund within 30 days of your purchase.
To request a refund:
- Contact us at info@clickcrafters2.xyz with your order details.
- Provide the reason for your refund request, and any feedback that could help us improve our services.
- Refund requests will be processed within 7 business days.
Please note that after 30 days from your purchase date, we are unable to issue a refund.
2. Non-Refundable Items
- Gift cards.
- Purchased materials or resources (e.g., templates, design assets) that have been downloaded or accessed.
- Any services provided that have been used or completed, such as personal consultations or design work.
3. Exchange Policy
Due to the nature of digital products and services, we do not offer exchanges. However, if you have issues with any aspect of the course, you are welcome to reach out to our support team, and we will work with you to find a suitable solution.
4. Technical Issues
If you experience any technical issues accessing our courses or services, please contact our support team at info@clickcrafters2.xyz. We will do our best to resolve the issue as quickly as possible.
5. How to Request a Refund
To request a refund, please follow these steps:
- Send an email toinfo@clickcrafters2.xyz with the subject “Refund Request.”
- Include the following information:
- Your order number.
- The email address used for the purchase.
- The course or service you are requesting a refund for.
- A brief description of why you are requesting the refund.
We will process your request promptly and notify you once it is complete.
6. Contact Us
If you have any questions or concerns about our refund and returns policy, please feel free to contact us at info@clickcrafters2.xyz.